Terms of service

Terms & Conditions
Effective Date: [01/01/2025]

Welcome to Sacris! By using our website, www.sacristore.com (the “Website”), you agree to these Terms and Conditions. By browsing our site and engaging in any transactions, you confirm that you are of legal age according to the provisions set forth in the 646/1803 article of the Federal Civil Code, and that you have the full legal capacity to dispose of your person and your property. Furthermore, by using the Website, you acknowledge that you have read, understood, and fully accepted these Terms and Conditions, and you agree to abide by them.

1. Agreement
By accessing and using this Website, you are entering into a legally binding agreement with Sacris (Casa Sacris) based on these Terms and Conditions. This agreement grants you a non-exclusive, revocable, and non-transferable right to view and use this Website in accordance with the Terms and Conditions set forth.

2. Modifications to Terms and Conditions
Casa Sacris reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for any updates. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

3. Intellectual Property
All content on this Website, including but not limited to logos, designs, graphics, images, text, videos, trademarks, and service marks, are the intellectual property of Casa Sacris, its affiliates, suppliers, or respective owners, and are protected by applicable intellectual property laws. You are expressly prohibited from modifying, reproducing, distributing, or using any content from this Website for commercial purposes without prior written permission from Casa Sacris.

4. Prohibited Uses
You agree not to use the Website for any illegal or unauthorized purposes. Prohibited uses include, but are not limited to:

  • Reselling or redistributing products without prior authorization.

  • Engaging in fraudulent activity or attempting to manipulate transactions.

  • Violating intellectual property rights or other legal rights of Casa Sacris or third parties.

  • Distributing harmful software or engaging in any activity that compromises the security or functionality of the Website.

5. E-Commerce and Payments
Any commercial transaction through this Website will be subject to the specific agreements and terms outlined for those transactions. Payments for online purchases are processed through third-party payment operators, and Casa Sacris does not have access to your banking or personal payment details. By making a purchase, you agree to indemnify Casa Sacris from any damages or losses resulting from the use of third-party payment services.

6. Shipping and Delivery
Orders are processed within 3 business days. Shipping times will vary based on your location and selected shipping method. You will receive an email with your tracking number once your order is processed, and you can track your shipment by logging into your account.

  • We ship to Mexico and the USA. For other countries, please contact us for availability and pricing.

  • Standard shipping is via ground service unless expedited shipping is selected at checkout.

  • Taxes are included for sales in Mexico, but USA customers are responsible for any applicable import duties or taxes.

  • We ship using carriers such as FedEx, DHL, UPS, Estafeta, Quicken, and 99 minutos.

7. Returns and Refunds
For our full return policy, please refer to the [Returns Policy] on the Website.

  • Items must be unopened, unused, and in their original packaging to be eligible for return.

  • Returns are accepted within 14 days of delivery for store credit only.

  • Damaged items must be documented and reported immediately.

  • Customers are responsible for return shipping costs unless otherwise specified.

8. Wholesale Information
For businesses interested in purchasing products in bulk or at wholesale pricing, please contact us via email at contact@sacristore.com. In your email, please include “Wholesale-[YOUR NAME]” in the subject line and provide the following details:

  • Your full contact information

  • The nature of your business

  • Any specific products you are interested in

  • Your wholesale inquiry or request

We will provide further instructions, terms, and pricing information after reviewing your request.

9. Limitation of Liability
Sacris is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any products purchased through the Website, including but not limited to:

  • Delays, losses, or errors in shipping.

  • Changes or inaccuracies in the information provided.

  • Any actions taken by third parties, including payment providers or shipping carriers.

10. Protection of Personal Data
Casa Sacris respects your privacy. The personal data you provide when using the Website will be protected and handled in accordance with the Federal Law on Protection of Personal Data Held by Private Parties and our Privacy Notice. You can review our Privacy Notice at any time on our Website.

11. Communication and Jurisdiction
In case of any questions or concerns about these Terms and Conditions or the operation of the Website, you can reach us by email at contact@sacristore.com.

  • Any legal disputes or issues arising from these Terms and Conditions shall be resolved under the applicable laws of Mexico City, Mexico.

12. Force Majeure
Casa Sacris will not be held liable for any failure or delay in the performance of its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, pandemics, or strikes.

13. Contact Information
For any inquiries regarding these Terms and Conditions or other website matters, please contact us at:
Email: contact@sacristore.com
Website: www.sacristore.com